Small and medium sized business owners often find themselves between a rock and a hard place:
They have confidential information such as customer information, financial and employee information on-site but lack the resources to understand and address the risk. As this article points out: "...more than 75 percent of companies with fewer than 1,000 computers have an IT staff of less than 10, and 61 percent say they have never sought information about how to protect employee or customer data." Scary.
To address the risks, there are affordable options. In fact, in the long run, these options are not only affordable but could provide long term advantages such as:
- IT cost predictability
- Less money spent on emergency recovery services after a breach occurs
- Competitive advantage vs. larger, more entrenched organizations
- Do these providers have the tools, expertise and processes to help you with their specific challenges?
- Do these organizations provide remote support capabilities? On-site service capabilities? Typically most I.T. challenges can be addressed remotely increasing response times and decreasing cost due to less time spent traveling.
- Will these companies provide advice on strategic issues: How should I.T. dollars be spent to best support your business objectives? What are your business priorities?
- Do these third parties have access to a variety of skill sets? If you choose to work with an independent, this person cannot possibly know everything there is to know about I.T. - do they have resources available to augment their skill sets when they need help?